Return & Refund Policy

At Store2Home, customer satisfaction is important to us. We accept returns and provide refunds only for products that are damaged during delivery.

Eligibility for Return & Refund

• The product must be damaged at the time of delivery.
• Customers must report the issue within 24–48 hours of receiving the order.
• Clear photos or videos of the damaged product and packaging must be provided as proof.

Non-Returnable Items 

We do not accept returns or refunds for:

• Change of mind 
• Wrong product ordered by the customer
• Used or damaged products caused after delivery

Refund Process 

• Once the damaged product claim is verified, the refund will be processed within 5–7 business days. 
• Refunds will be issued to the original payment method.

Contact Us

For return or refund requests, please contact:

Store2Home